by Heart Bridge

Find the right GPs for your clinic
— without the middlemen

Whether you're navigating DPA requirements, MM classification, GP credentialing, billing, or workforce planning — Lumi gives your clinic instant, verified answers without the cost of a traditional agency.

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97+
Verified knowledge entries
24/7
Always available
3 days
Free trial — no card needed
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Response time
Built for your clinic

Who is Lumi Clinic for?

Whether you run a single-GP rural practice or a multi-site metropolitan operation, Lumi has answers for your clinic.

Rural & Regional Clinics
Navigate DPA requirements, Modified Monash incentives, 19AB moratorium rules, and workforce grants specific to your location. Understand which doctors are eligible to work at your practice.
Metropolitan Practices
Manage billing optimisation, bulk billing incentives, credentialing for VR and non-VR GPs, and workforce planning for high-volume urban clinics.
Practice Managers
Get instant answers on provider number applications, Medicare setup, GP onboarding checklists, compliance requirements, and day-to-day operational questions.
Clinic Owners
Strategic guidance on workforce planning, locum vs permanent staffing, billing splits, contract structures, and how to grow your practice sustainably without agency fees.
Capabilities

What Lumi Clinic helps with

Built from 97+ verified knowledge entries — curated by people who understand Australian GP clinics.

D

DPA & MM Classification

Understand your clinic's Distribution Priority Area status, Modified Monash Model classification, and what it means for which doctors can work at your practice.

C

GP Credentialing

Navigate AHPRA verification, fellowship pathways, supervision requirements, and what to check before onboarding a new GP — IMG or Australian-trained.

B

Billing & Provider Numbers

A1 vs A7 vs A2 billing rates, bulk billing incentives, locum provider numbers, after-hours provider numbers, and how each GP's pathway affects your clinic revenue.

S

Shift Management

Guidance on structuring locum shifts, managing after-hours coverage, handling rosters, and keeping your clinic running without gaps in service.

W

Workforce Planning

Plan your GP headcount based on patient demand, location incentives, DPA status, and the types of doctors eligible to work at your clinic.

L

Locum GP Matching

Understand what locum GPs look for in a clinic, how to set competitive terms, and how to attract the right doctors through the Heart Bridge marketplace.

N

Contract Guidance

Understand billing splits, contractor agreements, leave provisions, indemnity requirements, and what makes a fair GP contract from the clinic's perspective.

I

Compliance & Insurance

Medical indemnity requirements, RACGP accreditation standards, workplace safety obligations, and Medicare compliance for your practice.

O

Onboarding Support

Step-by-step guidance on onboarding new GPs — provider number applications, Medicare setup, software access, orientation, and credentialing checklists.

Why not just use an agency?

Traditional agencies charge thousands in placement fees. There's a better way.

Without Lumi
  • Thousands in agency placement fees per GP
  • Limited visibility into GP credentialing
  • Hours navigating DoH and Medicare websites
  • No help on a Sunday night when you need a locum
  • Guesswork on DPA status and billing rates
With Lumi
  • Direct answers — no placement fees, no commissions
  • Clear credentialing checklists for every GP type
  • Direct answer in under 2 seconds
  • Available 24/7 — whenever you need it
  • Verified, up-to-date knowledge on DPA, billing, and more
Getting started

Three steps. Under two minutes.

1
Sign in to Lumi Clinic
Access Lumi Clinic at lumiclinic.com.au. No complex setup — just sign in and start.
2
Ask your question
Type any question about DPA, credentialing, billing, workforce, or clinic operations. Lumi draws from 97+ verified knowledge entries.
3
Get instant guidance
Receive a clear, specific answer in seconds — with references to official sources so you can verify everything.

What clinics are saying

“
We used to spend thousands on agency fees every time we needed a locum. Lumi helped us understand the marketplace approach and now we connect with GPs directly through Heart Bridge.
Practice Manager, Regional QLD
Lumi Clinic user
“
I had no idea our MM classification qualified us for additional workforce incentives. Lumi walked me through the whole process in minutes — it would have taken me days to find that on the DoH website.
Clinic Owner, Rural NSW
Lumi Clinic user
“
Onboarding an IMG used to be a nightmare of paperwork and uncertainty. Lumi gave me a clear checklist of exactly what to verify and in what order. It has become part of our standard process.
Practice Manager, VIC
Lumi Clinic user
FAQ

Common questions

How is Lumi Clinic different from a recruitment agency?+
Lumi Clinic is not a recruitment agency — it is an AI guide that helps you understand DPA, credentialing, billing, workforce planning, and clinic operations. It does not place doctors. Heart Bridge provides a marketplace where clinics and doctors connect directly, without placement fees or commissions.
Is my data safe?+
Your conversations are stored securely on Australian servers under your clinic account and are not shared with third parties or used for AI model training. Heart Bridge staff can access conversations only for support and abuse investigation. See our Privacy Policy for full details.
Who built Lumi Clinic?+
The knowledge base is built and maintained by an experienced GP workforce specialist with close to a decade of hands-on experience working with GPs and clinics across Australia, with a GP on the board of the AMA. Every entry is verified against official sources including the Department of Health, Services Australia, AHPRA, RACGP, and ACRRM.
How much does Lumi Clinic cost?+
Lumi Clinic is free for Heart Bridge Health subscribers. For non-subscribers, it is $200/month after a 3-day free trial — no credit card required to start. Email team@heartbridgehealth.com.au for details.
Disclaimer

Lumi provides general guidance only and can make mistakes. The information provided is not legal, medical, financial, or regulatory advice. Always verify information with the relevant official bodies (Department of Health, Services Australia, AHPRA, RACGP, ACRRM, Medicare) before making any decisions about your clinic, workforce, or operations.

If you spot an error or something that doesn't look right, please let us know at team@heartbridgehealth.com.au so we can fix it. Your feedback helps us keep Lumi accurate for everyone.

ABN 86 674 209 397
Built by an experienced GP workforce specialist & GP on the board of the AMA
97+ verified entries

Ready to get clear answers for your clinic?

Free for Heart Bridge Health subscribers.

Otherwise $200/month after a 3-day free trial. No credit card required to start.

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In the spirit of reconciliation, Heart Bridge acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.